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Purelytics Skipped data because session was not found?

mallempati_sree
Inactive

hi All,

We are seeing the above message in Global Agent time dashlet in server health dashboard. What does it means? We are not always seeing this message whenever we have skipped purepaths only once in a while. Can someone help me understood what does it means?

Smart Analytics Engine Skipped Data & Purelytics skipped data because session was not found

Thanks,

Sree

4 REPLIES 4

Babar_Qayyum
Leader

Hello Sree,

Smart Analytics Engine Skipped Data in case of Performance Warehouse is offline for too long, therefore, make sure your Performance Warehouse is alwys online and healthy.

Did you enable the PureLytics Stream in the system profile?

Review the below link for the understanding and purpose of PureLytics data.

https://www.dynatrace.com/support/doc/appmon/integ...

Regards,

Babar

Thanks Babar!

But we haven't enabled the Purelytics Stream.

purelytics-stream.png

JamesKitson
Dynatrace Leader
Dynatrace Leader

There was also a bug in one of the earlier releases of 7.0 that caused that message to show up despite there being no real issue. Looks like the fix came in 7.0.20:


  • JLT-210441 - Incident "PureLytics skipped data because session was not found" is created when PureLytics still references session which was deleted by session storage cleanp (e.g. disk or storage limit reached, empty session).

Not necessarily certain to be your issue but I'd check your version.

James

Thanks James!

We are on v7.0.19 and planning to apply the 7.0.21.

Thanks,

Sree