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Report to see all alerts and users to whom it is sending to

rajanikanthanka
Inactive

Hi,

Can we create a report to see all alerts and list of users it is sending information to? instead of going through each and every alert.

Thanks,
Rajani

1 REPLY 1

david_n
Inactive

Hello Rajanikanth,

I don't think there is a way to report on the incidents and have it include the notified users. I also checked the REST API but couldn't find a way to do it from there either.
The good news is that I figured out that you can simply export the system profile and it will give you a list of incidents (as well as all the other things relating to the system profile), the action type (Email, logging, etc) and for those with the action type of email it will include the value for the email recipients.

The exported system profile is in XML, I hope that you can use that to gather the information that you need.

Thanks,

David Nicholls