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This product reached the end of support date on March 31, 2021.

Retrieving Data on disabled system profile



Is it possible to retrieve previous months data on an old system profile if it is activated now?


Dynatrace Pro
Dynatrace Pro

Depends on the data that you're trying to recover. Assuming that standard configuration is being used:

If it's related to metrics (performance warehouse - PW) and the PW is still connected, probably yes.

If it's purepath data and its was not deleted or overwritten, you should have it.

Just enable the system profile again and go back to the timeframe that you used to have data.

Let me know whether you have any more questions

Just adding into @Gabriel C. if you also did not delete the system profile from the dynaTrace PWH management.

Dynatrace Helper
Dynatrace Helper

Hi Melissa,

To add on an additional tip, if you're looking for the session data (purepaths and visits) you can navigate to your stored sessions directory on the server and if the files have not been overwritten, they will be stored under the respective system profile folder, the default is (DT Home)/server/sessions/stored. Hope this helps.