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SOAP Monitors randomly failing until I run them manually

keerti
Organizer

Hello,

We had SOAP monitors failing for sometime due to changes in password/SOAP Envelope data. After fixing all that, they are running fine when I run the monitors manually. But after a while, one or two of the monitors start failing when they run on a schedule. They work fine again if I run the monitors manually. It is very weird. They are failing with the "SSL Handshake error" though I have checked the "Disable SSL certificate" option. This is in Production and sending out false incidents for "host not reachable". Looking for a solution.

Thanks,

1 REPLY 1

andreas_grabner
Dynatrace Leader
Dynatrace Leader

Any more details in the log files of these monitors? Every monitor creates a log file on the collector they run on. Would be interesting if you could find more information than what is shown in the monitor status page