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Salesforce Service Cloud and Appmon

volkan_sevinco1
Participant

Hi All,

We want to integrate "Salesforce Service Cloud" with appmon.

We know that Appmon's fastPack for "Salesforce Commerce Cloud (SCC)" already provides a Dynatrace profile.

Is this fastpack compatible with "Salesforce Service Cloud" ?

If not, how can i integrate appmon into "Salesforce Service Cloud" ?

Thanks, Volkan.


3 REPLIES 3

bretonk
Newcomer

Volkan - Did you find a solution to your need? I have a similar need for my organization to monitor the performance of Salesforce Sales/Service cloud


volkan_sevinco1
Participant

Hi kos,

Dynatrace said to me that there is no appmon fastpack or solution for Salesforce Service Cloud and we'd have to inject the script tag into the pages in some way and leverage CORS.

Regards-Volkan


bretonk
Newcomer

Hi Volkan. It appears their beta chrome extension handles the snippet injection fine. Will let you know more as I find out more details.