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Service Now Integration with AppMon

karthikayini_mu
Inactive

Hi All,

We have a new request that. Alerts from appmon should go to service now
Could you please enlighten me the below questions

1. What are the steps involved.
2.Whether appmon 7.1 is compatible with service now Madrid or Kingston.
3.What are the fields to be filled.

Thanks & regards
Karthikayini M


1 REPLY 1

You need this and you're good to go 🙂

https://github.com/Dynatrace/Dynatrace-AppMon-ServiceNow-Action-Plugin

You will need as well add plugin as action to incidents that should report to ServiceNow.

Sebastian