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Transaction flow not showing real flow of transaction

m_nasrudin1
Guide

Hi Expert,

I have done installed 6 agent based on Web Method in 1 system profile (2 esb_httpgateway, 2 esb_brinterfacebl, and 2 esb_corebankingpl). But when I see a single transaction (eg : inquiry), there are not showing real flow of this transaction. In Transaction Flow just show entry point > esb_brinterfacebl > exterrnal calls.
But, as per information that told by the development team, this flow should be esb_httpgateway > esb_brinterfacebl > esb_corebankingpl.



Can someone explain this problem ? why transaction flow not showing like real flow ?

Thanks

2 REPLIES 2

stefan_moschins
Dynatrace Guide
Dynatrace Guide

Hello Muhammad, it is impossible to figure out the root cause for your problem from the screenshot as there are a large number of possible reasons. You need to open a support ticket and attach a session containing the PurePath that are involved in the shown transaction flow.

Hi Stefan,

Thanks for your suggestion, I will open a support ticket