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This product reached the end of support date on March 31, 2021.

UEM Agent not sending data back

miguel_balsa
Dynatrace Mentor
Dynatrace Mentor

Hello,

We are trying to get UEM Data from an application, but the agent seems to be not receiving any data back.

This are the steps that I've tried so far:

UEM Advanced configuration settings:

Them, this is the injection of the agent, which fails:

And this is the directory where the agent is supposed to be injected, but it fails...

It is important to add that the injection seems to be done succesfully, according to the dynaTraceMonitor path:

Any ideas of what I've done wrong?

Thanks!

2 REPLIES 2

Babar_Qayyum
DynaMight Leader
DynaMight Leader

Hello Miguel,

The agent/monitor location seems to me a (CORS), therefore, enable the (CORS) and check the behaviour.

Regards,

Babar

gabriel_casella
Dynatrace Pro
Dynatrace Pro

Hi Miguel,

I have some questions regarding the instrumentation process. Please tell us how (web) agents/UEM are setup as it seems that you manually need to specify a path at the UEM settings. Is that the case of CORS as Babar said?

Tks,