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This product reached the end of support date on March 31, 2021.

UEM Response time breakdown

nilesh_dandawat
Participant

Hi All,

I want the response time breakdown for selected user action (see in the attached snap ) whether the time spent is on server side, network time , client time .Can someone please help me on this

Thanks in advance!

Regards,

Nilesh

1 REPLY 1

thiago_bien
Dynatrace Helper
Dynatrace Helper

Hi Nilesh,

The fact that you can't see those User Actions and they are displayed as 'X Web Requests', is probably caused by one of the following issues:

  • Network timeouts;
  • User closed the page before those actions were sent back;

Unfortunately, in those cases you won't be able to see the response time breakdown.

However you can take a look in the UEM Capture Configuration (as you can see in the attached screenshot managecapturedcontentuem.png) and test if there is any missing Captured Content on the UEM settings and the User Action is actually not being captured because of that.

Try taking a look at other visits and see whether the user action you want to analyse is not being captured in any of them or if it only happens in that specific case.

Regards,
Thiago