cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This product reached the end of support date on March 31, 2021.

UEM and Purepath not correlating

senthilnathan_r
Inactive

Hi ,
I have installed Webserver Agent to capture UEM and .net Agent to capture Purepaths. But UEM is not correlating with purepaths. If we drill down from UEM we are not getting purepaths but we are able to see in purepaths in dashlet. Please let me know any ways to correlate. I could see UEM purepath have application as different and purepath has default application is that will impact in correlating .If so please let me know the way to change default application in purepath.

3 REPLIES 3

andreas_grabner
Dynatrace Guru
Dynatrace Guru

Can you export some of these PurePaths and User Actions?

murali_reddy
Participant

Hello,

Was there any update on this issue. Can you please let us know what was the fix.

Thanks

Murali

Unfortunately I dont remember if I was ever sent some data on this. If you have issues I suggest to follow basic troubleshooting steps, e.g: make sure that your agents are correctly installed, run through the UEM Health Check, make sure you have proper licensing, ..

If you still have an issue feel either free to explain it in a forum post or open a ticket with our support team

Andi