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UEM customer internet connection speed

chengyao_zhu
Contributor

We like to know the customers' internet connection speed especially for mobile. Is turning on the bandwidth calculation the only way to get the information? Turning on the bandwidth calculation has some negative impact so trying to avoid it.

2 REPLIES 2

JamesKitson
Dynatrace Leader
Dynatrace Leader

Yes, in AppMon bandwidth detection is the only way to determine that.

You seem familiar but for anyone who isn't aware this is done by passing a small image file back and forth between the client and server to get an estimate at speed. This may not be desired especially for mobile if data usage is a concern.

James

Just to add that the complete description on how the bandwidth is calculated is described here:

https://community.dynatrace.com/community/pages/viewpage.action?pageId=221381305#HowDoesUEMWork?-SpecificConceptsforWebApplications