I am at a large French retailer using dT with UEM.
They have a component called Varnish which is an internal CDN.
See the attached diagram. When a user requests a page it requests it from Varnish. If Varnish has it in cache it returns it immediately.
If not, it forwards the request to an IIS to retrieve the content.
Because it is not a real user making the request to IIS the UEM component does not see it as a user and thus we do not have user action purepaths.
Does anybody have experience with such a setup? Is UEM still possible?
Thanks for your help!
We have a similar issue with Varnish. Without a full coverage, the html page may not have dtagent.js script. That why we have some kind of page with full hitratio varnish, we have more chance of not having UEM Metric. because of the lack of script dtagent.js.
Do you have a workaround ?
Hello @Andreas G. I know this is an old thread but we are trying to make it work.
We configure the varnish following this link https://www.dynatrace.com/support/help/user-experience/configuration/how-should-i-configure-my-cachi...but we haven't yet managed to make UE work. we can see the de dtAgent and the dynaTraceMonitor also all the cookies are available.this is our site www.bps.gub.uy.see the attached file for the varnish modification.Any help would be appreciated!!.-