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This product reached the end of support date on March 31, 2021.

Unable to broadcast 1 messages to session dynaserver

ozkan_akdag
Newcomer

Hi All,

What is the meaning of below messages? Dou have any idea?

2016-12-12 14:17:19 WARNING [MultiMessageBroadcaster] Unable to broadcast 1 messages to session dynaserver:Encrypted:Uncompressed:ClientViaFrontend. Rescheduling high priority messages: com.dynatrace.diagnostics.sdk.communication.broadcast.MultiMessageBroadcaster$BroadcastTimerTask run:245
com.dynatrace.diagnostics.communication.tcp.exception.CommunicationException: class java.net.SocketTimeoutException: Read timed out, while executing request: class com.dynatrace.diagnostics.sdk.communication.broadcast.MultiMessageBroadcastRequest
at com.dynatrace.diagnostics.communication.tcp.core.DefaultRequest.handleException(DefaultRequest.java:15)
at com.dynatrace.diagnostics.sdk.communication.broadcast.MultiMessageBroadcastRequest.handleException(SourceFile:87)
at com.dynatrace.diagnostics.sdk.communication.broadcast.MultiMessageBroadcastRequest.handleException(SourceFile:26)
at com.dynatrace.diagnostics.communication.tcp.session.DefaultSession$SessionRequest.handleException(DefaultSession.java:769)
at com.dynatrace.diagnostics.communication.tcp.connection.ManagedSocketConnection.handleException(ManagedSocketConnection.java:56)
at com.dynatrace.diagnostics.communication.tcp.connection.ManagedSocketConnection.access$000(ManagedSocketConnection.java:26)
at com.dynatrace.diagnostics.communication.tcp.connection.ManagedSocketConnection$RequestWrapper.handleException(ManagedSocketConnection.java:75)
at com.dynatrace.diagnostics.communication.tcp.connection.SocketConnection.handleException(SocketConnection.java:153)
at com.dynatrace.diagnostics.communication.tcp.connection.SocketConnection.executeRequest(SocketConnection.java:143)
at com.dynatrace.diagnostics.communication.tcp.connection.ManagedSocketConnection.executeRequest(ManagedSocketConnection.java:98)
at com.dynatrace.diagnostics.communication.tcp.session.DefaultSession.executeRequestOnConnection(DefaultSession.java:631)
at com.dynatrace.diagnostics.communication.tcp.session.DefaultSession.executeRequest(DefaultSession.java:603)
at com.dynatrace.diagnostics.communication.tcp.session.DefaultSession.executeRequest(DefaultSession.java:589)
at com.dynatrace.diagnostics.communication.tcp.session.DefaultService.executeRequest(DefaultService.java:113)
at com.dynatrace.diagnostics.sdk.communication.broadcast.MultiMessageBroadcaster$BroadcastTimerTask.run(SourceFile:230)
at java.util.TimerThread.mainLoop(Timer.java:555)
at java.util.TimerThread.run(Timer.java:505)
Caused by: java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(SocketInputStream.java:152)
at java.net.SocketInputStream.read(SocketInputStream.java:122)
at sun.security.ssl.InputRecord.readFully(InputRecord.java:442)
at sun.security.ssl.InputRecord.read(InputRecord.java:480)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:934)
at sun.security.ssl.SSLSocketImpl.readDataRecord(SSLSocketImpl.java:891)
at sun.security.ssl.AppInputStream.read(AppInputStream.java:102)
at java.io.BufferedInputStream.fill(BufferedInputStream.java:235)
at java.io.BufferedInputStream.read(BufferedInputStream.java:254)
at com.dynatrace.diagnostics.sdk.io.IoStatsAwareInputStream.read(IoStatsAwareInputStream.java:19)
at com.dynatrace.diagnostics.sdk.io.DataIOUtil.readInt(DataIOUtil.java:436)
at com.dynatrace.diagnostics.sdk.communication.SizeAwareChunkingInputStream.c(SourceFile:105)
at com.dynatrace.diagnostics.sdk.communication.SizeAwareChunkingInputStream.b(SourceFile:81)
at com.dynatrace.diagnostics.sdk.communication.SizeAwareChunkingInputStream.reInit(SourceFile:36)
at com.dynatrace.diagnostics.sdk.communication.SizeAwareChunkingInputStream.create(SourceFile:29)
at com.dynatrace.diagnostics.sdk.communication.ResponseReaderImpl.startReading(SourceFile:36)
at com.dynatrace.diagnostics.sdk.communication.ManagedSimpleRequest.executeRequestResponse(SourceFile:33)
at com.dynatrace.diagnostics.sdk.communication.ManagedRequest.executeRequestResponse(SourceFile:58)
at com.dynatrace.diagnostics.communication.tcp.session.DefaultSession$SessionRequest.executeRequestResponse(DefaultSession.java:740)
at com.dynatrace.diagnostics.communication.tcp.connection.ManagedSocketConnection$RequestWrapper.executeRequestResponse(ManagedSocketConnection.java:70)
at com.dynatrace.diagnostics.communication.tcp.connection.SocketConnection.executeRequest(SocketConnection.java:135)
... 8 more

2016-12-12 14:17:19 WARNING [MultiMessageBroadcaster] Unable to broadcast 8 messages to session dynaserver:Encrypted:Uncompressed:ClientViaFrontend because the broadcasting service is not available. Rescheduling high priority messages

2 REPLIES 2

thiago_bien
Dynatrace Helper
Dynatrace Helper

Hi Ozkan,

I suggest you to take a look at this support ticket SUPDT-19476 and this SUPDT-26545. They have a similar message error and the support team explained that this warning message is nothing really to worry about. It is a log message that means a broadcast message ACK was not received.

It may be caused if the machine that has the client is suspended or is sleeping or a network communication issue.

However, I would suggest you to open a support ticket. Even though your messages are similar as the ones in those tickets above, you are getting 'SocketTimeoutException: Read timed out' exception.

Regards,

Thiago

ozkan_akdag
Newcomer

Hi Thiago,

I didnt open you mentioned support tickets, but its ok. thanks.

Regards,

Ozkan