Hi I have created a measure using Business Transaction Evaluation/Filter/Splitting Values then Web Services -Method Value. Then I've created a Business Transaction from that measure. This gives me the correct count but I can not get failed % of Incident Alerts.
Please let me know if you have any advice.
So if you see 0% this means that the Purepaths are not consider as failed Purepath. So if you go to the Purepaths related to the BT, it will show with a green light on the left row, all the Purepaths are consideer sucessfull.
The failure rate will appear when the Purepaths appear with a red light. So what you will need is to modify the conditions to consider a Purepath as a failed one.
For example: maybe for your use case you need to consider 404 as a failure. Then you have to go to System Profile > Error detection and adapt the rules to consider a 404 as an error.
Yes that is what I mean. Check the rules values in here so how you can select a transaction as a failure
Also, again, after changing the configuration, verify if you are receiving any Purepaths with a 4xx HTTP code returned and marked as a failed transaction.
This PP is marked as a failed transaction
So if you do a drilldown to BussinesTransactions (where this PP appears), it will show a 100% of error (as we are just selecting one PP, this is the 100% of the BT Purepaths analyzed)