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User Action Response Time Charting

christopher_wal
Newcomer

Hi,

If a UEM-enabled application experiences an issue where the application becomes unavailable in the middle of processing a response, how will it be reported in a chart of the user action response time? Or let's say the transaction is running very long and the user closes their browser, will that still be reported in the user action response time chart?

Some background: we have a PEGA web-based application that the users are reporting "screen freezes". Would I expect to see spikes in User Action Response times if the app becomes unavailable?

Thanks,

Chris

1 REPLY 1

tthat
Inactive

HI,

You can create BT based in User action for Browser.