Visit dashlest not showing OSVersion correctly for Mac and Linux

[karthic_v_thall]

Hi, For Mac the OS Family is showing as MAC OS X, and the OS name shows up as Mac OS X too. The user agent string is shown below:

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_3) AppleWebKit/536.29.13 (KHTML, like Gecko) Version/6.0.4 Safari/536.29.13.

Queston is why is the 10_8_3 not being picked up too and populated in the OS Name field?

Similarly for linux, the OS Name and OS Family is showing as Linux, the the user agent string is shown below:

Mozilla/5.0 (X11; Linux i686 on x86_64; rv:5.0) Gecko/20100101 Firefox/5.0

and the revision rv:5.0 is not being picked up.

Can you please help?

Thx much

KArthic

[clemens_fuchs]

Hi,

dynaTrace uses the user-agent database from http://user-agent-string.info, which produces the details such as OS Family, OS Name, etc.

Due to the variety of user-agent strings, some might not be parsed in full detail.

The user-agent database is updated regularly and for this particular MAC OS X string, OS Family and OS Name are already correctly extracted in dynaTrace 5.5.

OS Name of the Linux user-agent string is still displayed as Linux. You could give feedback for this missing version info at http://user-agent-string.info, which would help us, to improve the user-agent database for future releases.

best regards,

Clemens

[karthic_v_thall]

Hi Clemens,

Thx much

Karthic