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This product reached the end of support date on March 31, 2021.

When UEM shows long response time but none of it is server, what is next step?

melissa_hubbard
Organizer

We often find User Actions that show long response times but not much time is charged to "Server" it is all showing up as desktop/browser. How can we dig deeper into the browser response time? In the past it was recommended to try the browser agent. I understand the support for browser agent went away (we are currently at 6.5). Is all of this baked into v6.5+ or is there a plugin we need to try?

1 REPLY 1

Babar_Qayyum
DynaMight Leader
DynaMight Leader

Hello Melissa,

Most modern browsers provide performance metrics for important steps involved in loading pages, such as domain lookup (DNS), establishing connections to HTTP servers (TCP), and securing connections (SSL). The AppMon JavaScript Agent can automatically collect those metrics.

The W3C specification contains detailed information about the way browsers have to calculate those metrics.

https://community.dynatrace.com/community/display/...

Regards,

Babar