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Why am I unable to do download anything from Dynatrace?

I am trying to download Mobile ADK from downoads.dynatrace.com.

But after login it reports: 'Insufficient privileges to use this service'

I have registered with site with this account. My colleagues are able to but I am not able to download anything from https://downloads.dynatrace.com.

Please help.

2 REPLIES 2

andreas_grabner
Dynatrace Leader
Dynatrace Leader

Hi

If you are a free trial user then your downloads are all public here: http://downloads.dynatracesaas.com/freetrial/index...

The general download section that you tried to access is only accessible by our paying customers and partners. If you are a customer or partner let me know. then we need to change your account as you probably have registered for a free trial account and not signed up for a customer/partner account

andi

Hi Andreas,

Do you have any updated link for the trail version, Because link which have mentioned is not working.