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This product reached the end of support date on March 31, 2021.

Why are my user actions with a 0 response time not getting added to the business transaction?

ryan_dubay
Dynatrace Participant
Dynatrace Participant

I have User Actions in my visits with a time of 0 and they are not getting added to my business transaction which is gathering all user actions.

1 REPLY 1

ryan_dubay
Dynatrace Participant
Dynatrace Participant

Actions with a 0 response time are ignored intentionally for response time measures, with the negative side effect of bring ignored by user action BTs too, if no explicit evaluation measure is defined. The work around is to uncheck "Duration and Count" in the section "Calculate results" and add the measures you want to evaluate (e.g. User Action Count).