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Would volume deactivation button grey out in grace period?

As the title said, I know there is a grace period for AppMon. The deactivate license is there, which is expected, but the deactivate volume button is grey out. Would it because of the grace period that is causing this?

2 REPLIES 2

BabarQayyum
Leader

Hello Wai,

It seems to be due to grace period because you have a perpetual or POC license of Production Edition which is already expired.

Regards,

Babar

Hi Wai,

I suggest you open a ticket with Dynatrace License Management here. They should be able to assist you.

Hope this helps,
Dan