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about Repoting by PDF on DT6.5

ksk_natsume
Inactive

Hi, I want to ask about Repoting by PDF on DT6.5
What is the character encoding setting in dynatrace when outputting the report by PDF?
because In our environment, Japanese was garbled.
could I change the character encoding on dynatrace?
or should I change to the specified character encoding on PDF reader?

Best Regards

Ryotaro Natsume

3 REPLIES 3

Ludwig_Koller
Dynatrace Newcomer
Dynatrace Newcomer

Hello Natsume-san,

PDF reports do depend on installed fonts on the machine generating the report. For server reports (REST / scheduled) the server needs to have the right font installed, for client reports the client requires the right font.

Can you please try to install the MingLiU font on the system generating your reports?

Best regards,

Ludwig Koller

Thank you for your reply, Ludwig.

I'm reporting on client, and client can use Japanese font though...

and ”MingLiU font” looks like Chinese font, is it need for Japanese as well?

If don't Which font need for Japanese?

Best Regards

Ryotaro Natsume

Ludwig_Koller
Dynatrace Newcomer
Dynatrace Newcomer

Hi Natsume-san,

you are right, MingLiU is a chinese font and from 7.0 PDF reports use MS Mincho as Japanese font. For 6.5 you can install a font pack containing MingLiU which will at least improve the resulting reports.

Best regards,

Ludwig