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db query monitor status remaining in suspend mode

behcet_ozturk
Newcomer

hi all,

I have created db query monitor but it status is not changing always remaining in "suspend" mode.

When I press "run now" button nothing changed, also where can I find its logs, to get a clue ?

4 REPLIES 4

JamesKitson
Dynatrace Leader
Dynatrace Leader

FYI for the future this should go in the AppMon and UEM forum - Dynatrace is a different product.

The logs will be on the collector the monitor is scheduled to run on - in this case you might not see any because it is not running. Is it actually suspended (with the pause button icon) or does it have a question mark? Right clicking -> details on the monitor might give you some information if there is a reason it is not running.

James

After we restarted dynatrace servers's services at weekend, status changed it is not suspended any more. But this time it is in "incomplete" status and there is no question mark and no detail just below info:


Last Run Result:incomplete

duration last run : 29s


Detailed message:Rowcount: 0


Retrieved measurements:Connect Response Time: 0.0

DB Connection: 0.0

Query Response Time: 3.668310003949288E9

Response Time: 25631.097272

Row Count: 0.0

Perhaps there is something in the log files for this monitor on the collector it is scheduled to run on. It looks like there could be some connection issues given the high response times.

nirmit_bali
Newcomer

You can access logs via Dynatrace Client, System information -> Connected Systems then you can drill down to the Collector on which the DB query is scheduled. Then select log files, file name would be com.db.tabmon.monitor.log