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does Dynatrace 6.3 the supported version for velocity CE browser?

gobinath_gopal1
Newcomer

Velocity CE browser is the product from wavelink. currently dtagent javascript is injected to the request But some time we are observing javascript error in the logs.

we are nothing Java script error for the dtagent js file in velocity server logs

I Session 649 Instance 1: JavaScript Message (line 135, source https://sewmsdbprd01.ros.com:29050/dtagent636_23bhjpqrx_1004.js): NETWORK_ERR: XMLHttpRequest Exception 101: A network error occurred in synchronous requests.
2017-03-01 08:19:42.857 I Network ID 0x0941: Connection TCP 10.55.32.105:49154 closed by the client

3 REPLIES 3

andreas_grabner
Dynatrace Leader
Dynatrace Leader

Hi

Do you see no data at all being collected from users using CE Browser? Or do you just see these errors sporadically?

Andi

gobinath_gopal1
Newcomer

Hi Andreas,

the error is sporadic. Dynatrace is capturing UEM metrics but sometimes it does gives the above error.

in production per day we can notice 10 to 15 occurances.

we have 50 users who constantly using the application

andreas_grabner
Dynatrace Leader
Dynatrace Leader

Sorry for the very late reply. The Velocity CE browser is a special browser that we do not run regular tests on. In case there are problems it could be that the browsers javascript engine is simply not fully supported by us. If you still encounter this problem you could try to open a support ticket