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easyTravel Java Agent Offline issue

shaohui_li
Newcomer

When do AppMon v6.5 training, one of trainees didn't find Java Agent in Agent overview dashlet.

As screenshot showed the agents were offline status when runing easyTravel Configuration UI with core training -> standard scenario.

Uninstall easyTravel and reinstalled it, the issues was the same.

Uploaded config and log information, please help.

customerfrontend-8080-0-0.log

easytravelconfig3170054384236206281properties.txt

2 REPLIES 2

dennis_mispelba
Inactive

Hi Shaohui,

a quick check revealed this in the logs:

2017-09-13 10:26:29 Custome INFO    [Tomcat7Starter] Directory does not exist: D:\Program files\Dyn_easytravel\customer\tomcat
2017-09-13 10:26:29 Custome INFO [Tomcat7Starter] starting from webDir=D:\Program files\Dyn_easytravel\customer\webapp, tomcatDir=D:\Program files\Dyn_easytravel\customer\tomcat, workDir=D:\Users\huajunzhang\.dynaTrace\easyTravel 2.0.0\easyTravel\tmp\8080

You
should always try to encourage people to install easyTravel in the
default folders (e.g. C:/Program Files/Dynatrace), as some
configurations otherwise won't work. I had a couple of trainings to
learn that the hard way...

Best regards
Dennis

shaohui_li
Newcomer

Thank you, Dennis.