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This product reached the end of support date on March 31, 2021.

how can I remove Chrome handless browser to not consumed visit

rgdornelas
Newcomer

The browser Chrome handless is cosuming visits (chrome-handless.png) and I need to block, but I do not have this option in system profile -> user experience (capturingrestrictions.png), I only have the options of android webkit, chrome, firefox, opera, internet explorer, edge, safari and bots, crawler and Spider.

I tried using chrome with version hendless 60.0, but not work.

Can someone help me? Thaks

3 REPLIES 3

JamesKitson
Dynatrace Leader
Dynatrace Leader

I don't think you'll be able to exclude it based on the browser type alone - the options you found are what are available, categories are blocked not specific ones. Is this from testing? Maybe you can exclude the IPs / ranges that the tests are coming from as an alternative.

James

This seems to be crawler, I tried to find a range of IPs, but the IP always changes. ip-ch.png.

Is there another way to block this visits?

JamesKitson
Dynatrace Leader
Dynatrace Leader

You wouldn't be blocking anything per say, those settings just determine where the UEM JavaScript agent is injected. The list of things like crawlers and such should be based on the Udger list: https://udger.com/resources/ua-list/crawlers which gets updated over time.

There's no other way I'm aware of to restrict injection besides what we've looked at. If there is a way to block them from actually reaching the site that's an option but it's not something you'll be able to configure in AppMon.

James