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how to customize the description incident error

ramakrishnan_p-
Organizer

i want to get the incident tickets created for 400 and 500 errors seperate. Also the description should be customized. if its possible do let me know...


1 REPLY 1

david_n
Inactive

Hello Ramakrishnan,

You can actually create two custom Incidents with your own descriptions and disable the current one to prevent duplicate alerts. When creating an Incident rule it has a description box where you can enter the text that you want to appear next to the incident when it is thrown.

For more information, you can check out this doc:

https://www.dynatrace.com/support/doc/appmon/administration/system-profile/edit-a-system-profile/system-profile-incidents/configure-incident-rules/

It has a walkthrough of how to create an incident rule all the way at the bottom.

Hope that helps,

David Nicholls