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how to enable the incident rule in appmon 7.0 - urgent

ramakrishnan_p-
Organizer

enable.jpgenable1.jpgi disable the incident rule for some time . after that when i try to enable it.. i am not able to do that . pFA screenshot. please let me know how to do it?

Thanks

RamP


3 REPLIES 3

Babar_Qayyum
Leader

Hello @Ramakrishnan P.

Edit the system profile > select the incident from the list > now on the right side you will see all your incidents > right click on your desired incident and click on active > apply/OK.

Regards,

Babar


ramakrishnan_p-
Organizer

Hello Babar

thanks for the reply. not sure have looked into the screenshot which i attached. when i right click the desired incident the Enable incident is not coming.. also i noticed the file name have zzz prefix. what


Hi

The 'zzz' means that you have a downtime set against that incident rule. The Downtimes are visible by ticking on details in the View drop down in the top right. So it maybe that rather than it being disabled it is in a permanent downtime.