I'd like to add users to get all incident alerts for a given system profile, but it looks like I have to add them to every incident rule, one by one. Is there any way to add a user so that they get all the alerts for a given system profile without having to manually add them to each incident rule?
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Per defualt, there is the incident E-Mail group. If you add the user there he will get E-Mails for all System Profiles, if you only have one, that is fine.
If you have multiple System Profiles there is no way to directly ad a user to all incident for the system profile with one click. You would have to create a incident group for that system profile and add that group to all incidents. Then you could add users to the incident group in the future and would not have to add every user to the incidents of that system profile manually.