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network contribution and server contribution not shown

sandi_pusghiyan
Contributor

hy guys,


i have some problem with UEM, i already instrument the mobile application and i already setting system profile user experience.

the problem is i cant get the data of "network contribution and server contribution"

and after testing mobile application i get the data of user action just like screenshoot bellow :


and i was read the online page :

https://www.dynatrace.com/support/doc/appmon/shortlink/id_user_action_purepaths_dashlet#end-to-end-r...
https://www.dynatrace.com/support/doc/appmon/shortlink/id_user_experience_web_app#bandwidth-calculat...

but still not shown the data.

please advice guys.


Thanks

Shandi AJi P


1 REPLY 1

The questions is if you have instrumented API that is called by mobile app properly. Do you see complete purepaths on API itself? If not what technology API is build of? Maybe agent group/groups are not configured properly (proper sensor packs are needed to be placed).

Sebastian