I'm posting this question for a customer of mine, who has noticed this detail while browsing through the UEM visits collected.
Every visit that comes from an Ipad Air/Ipad Mini (see the screenshot attached cpu-from-ipad-mini-air-unknown.png ) reports the CPU value as "X86_unknown", while for others using Ipad 2/3/4 it shows the correct model. APK version is 126.96.36.19971
He would like to know if anyone has the same behaviour, or this has been fixed with some newer release.
Thank you all,
Solved! Go to Solution.
I am assuming that the iPad Air and iPad mini are the latest models. If they are, this would be why they are showing as unknown. We are currently in the process of updating or code to correctly identify the newer models. Could you or the customer create a support ticket and we can create a fix for 6.1 that would correctly identify the newer hardware from Apple. Dynatrace 6.3 will contain the update information when it releases.