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This product reached the end of support date on March 31, 2021.

session storage goes back to default

anil_perera2
Helper

I increased my session storage a couple of weeks back. It seems it has gone back to the default 250GB. Do you know why this happens and how I can troubleshoot this?

Dynatrace version 6.2

6 REPLIES 6

david_n
Inactive

Hello Anil,

I have never heard of an instance of this happening before. It could be a case where you forgot to apply the changes, so they might not have been saved. What you could try is to apply the changes once more and check to see if the audit logs in the system information dashlet records that your user made changes to the server settings.

Thanks,

David Nicholls

anil_perera2
Helper

I found it in the server.0.1.log file.

2016-10-19 14:28:47 INFO [DiskUsageHandler] Upper usage limit changed to 1503238553600 bytes

The above shows the change I did on 10/19. Now it has gone back to the default of 250GB, but nothing shows in the latest log files.

I would report this to our support team

If you open a ticket please post the number here to allow us to keep track as well. Tks,

anil_perera2
Helper

Ticket Number SUPDT-26578.

anil_perera2
Helper
  1. SUPDT-26578
  2. It happened again after applying 6.2.20.1008