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This product reached the end of support date on March 31, 2021.

start web server agent with old version

wuhaowh
Guide

Hello,

We installed a fixpack on our server and all goes well,but on 1 server, after we restarted the web server primary agent,the customer said they couldn't restart the apache service due to business impact(they want to restart the service about 10 days later), so now we have a issue that primary agent and secondary agent have different version and no purepath was captured on this web server. The customer asked if it's possible to run the primary agent with old version to make the agents with same version now . When they are ready to restart the secondary agent, we can bring the primary agent to the new version at that time.

1 REPLY 1

florent_duchate
Dynatrace Pro
Dynatrace Pro

Hi

go the the DT_HOME/agent/conf/dtwsagent.ini configuration file and search for:

#NoBootstrap false

and replace it with:

NoBootstrap true

It will revert to the original version of the agent which was originally installed. You will have to restart the web server agent.

I hope this helps.

Regards

Flo