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This product reached the end of support date on March 31, 2021.

update dynatrace appmon 2018 april fails on windows "Permission denied: Unable writing to installation directory"

matthias_hataj
Newcomer

dynatrace server indicates an update and successfully download the files.

but then it got stuck - "Permission denied: Unable writing to installation directory"

how can i proceed this client update?





3 REPLIES 3

sebastian_kryst
DynaMight Leader
DynaMight Leader

I suppose that you’ve installed Appmon as administrator or some user. This can be reason of permission denied issue. Are you logged in as correct user? In general after downloading update, server should ask for permissions to install update.

Sebastian


matthias_hataj
Newcomer

Installed with my user account, I have complete administrative rights, i can read, write, add, delete files to the update folders.


Open support ticket

Sebastian