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This product reached the end of support date on March 31, 2021.

webserver is not shown in the transaction flow

I have Dynatrace AppMon 7.0 installed in my local System and I am trying to monitor a JEE Application.

My JEE application runs on a Websphere Application Server and is configured with the corresponding agent.

When a request is made from the application, in the transaction flow I see the request going directly to the Websphere application server.

I don't understand why the web server is not displayed in the transaction flow.

I have checked agents overviews and there I find the web server agent is active and connected.

I also did a few other checks, please find the attachment:agentoverview.pngentrypoints.pngsystemprofile.pngtransactionflow.pngagentgroup.png

Could you please tell me why web server is not visible in the transaction flow?


DynaMight Leader
DynaMight Leader

Hello @vamshi k.

The Apache Agents consists of two parts:

  • The Apache Agent Server Module (slave) is the module that is loaded by the web server. It gathers the information that is used for analysis on the AppMon Server.
  • The Web Server Master Agent is a separate process that collects data of all worker processes (slaves). It handles communication with the Collector and retrieves configuration data among other functions. See Web Server Master Agent configuration to learn how to configure this master agent.

Follow the instructions from the below link:



Hi Vamshi,

What webserver you are using..?

IBM HTTP Server, Apache, IIS etc.,