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Dynatrace University prompts for password change every login

ron_fitzpatrick
Participant

Every time I log into Dynatrace Uni I get prompted to change my PW. I do that and get forwarded to the login screen. I put the new credentials in and I get bounced back to the change password screen again - I've done this multiple times this morning with the same result. What's going on? Is there a work-a-round? I used the same credentials to log into this forum to post this question without issue.


3 REPLIES 3

Karolina_Linda
Community Team
Community Team

Hi Ron,

Yes, you should be able to log in to forums and Dynatrace University with the same credentials, without any problems. let me investigate that and get back to you.

Karolina


Keep calm and build Community!

Karolina_Linda
Community Team
Community Team

Hi Ron,

The "log in" button at the top in our new UI is actually for the Dynatrace SaaS SSO. To authenticate to the Community, users will need to navigate to a page that requires authentication (such as any of the On Demand training pages). The UX team is currently investigating how they can improve this across our Community sites like the University.

If you continue to have issues logging in, please send an email to dtu.help@dynatrace.com.

Karolina


Keep calm and build Community!

ron_fitzpatrick
Participant

Thanks Karolina - that worked (definitely an awkward UX though)