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E-Mail Notifications from new Ticket system

pahofmann
Leader

The email notifications from the new ticket system are very sparse compared to the previous jira.

 

They don't contain any information about the changes made to the ticket and even the link to the ticket  is not formatted as a link so it has to be copied/pasted to work:

 

pahofmann_0-1623918863897.png

 

It would be great to have the notifications contain the same information as in the old system.

 

3 REPLIES 3

ChadTurner
Guru

While the switch over is a work in progress, I have to agree with @pahofmann 

-Chad

adam_stewart
Dynatracer
Dynatracer

Hello there!  

We've received this feedback from other users as well and we agree!  The change has already been made so that you will receive the new comment, along with previous comments (for context) via email on update.  

That's great to hear, thanks for the quick feedback!