cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Problems with Getting Request Attributes in Java Distributed Traces in Openshift

VictorRuiz
Contributor

Good afternoon experts,

I am currently facing an issue with capturing a Request Attribute from a Java method , and I would appreciate any insights or suggestions you might have.

Here is the setup and what I've tried so far:

Environment Details:
The application is running on an Openshift batch (cronjob) POD.
The Dynatrace agent is deployed in app-only mode.
I can see the process and process group correctly instrumented within Dynatrace.

Steps Taken:
I have created a Request Attribute specifically for the process group, which contains only one POD.
I have verified that the agent is working correctly by confirming that I can access the Java methods in question.

Issue:
Despite the above, when I try to view the request attributes in the Multidimensional Analysis, I get no results.

Troubleshooting:
Configuration Check: I've double-checked the configuration of the Request Attribute to ensure the method name and attribute type are correctly specified.
Multidimensional Analysis Filters: I verified that the filters applied in the Multidimensional Analysis dashboard are correct and should display the relevant data.

Request for Help:
Has anyone experienced a similar issue, or does anyone have additional troubleshooting steps or insights that could help resolve this situation?
Are there specific configurations or best practices within an Openshift environment that might affect the capturing of Request Attributes?

Many thanks in advance for your assistance and suggestions.

Victor

2 REPLIES 2

IzabelaRokita
Community Team
Community Team

Hey @VictorRuiz !
Sorry for the delay. Our Community gets lots of activity every day, and unfortunately, sometimes, some posts don't get as much attention as they deserve. Did you find an answer to your question, or would you like me to seek further assistance for you? 

Julius_Loman
DynaMight Legend
DynaMight Legend

@VictorRuiz 

  • Do you have any services detected in the process group?
  • If you see services, is the code called from the requests processed by the service?
  • Is the code reachable?
  • Are request attribute sensors enabled for the process group? (enabled by default)
  • Have processes been restarted?
Certified Dynatrace Master | Alanata a.s., Slovakia, Dynatrace Master Partner

Featured Posts