Kubernetes Observability - "error making post request to dynatrace api: Post \"https://{environmentid}.live.dynatrace.com/api"

[lperroni]

I am deploying Dynatrace as Kubernetes Observability method on my AKS and I am receiving this error:  "error making post request to dynatrace api: Post \"https://{environmentid}.live.dynatrace.com/api" when I tried to apply my dynakube configuration.

I already validated the token scope and it is everything corretc, the connection between my cluster and Dynatrace Saas is OK.

I already followed the troubleshooting steps from Dynatrace Documention.

What I could try or validate?

[GosiaMurawska]

Hi, @lperroni! Have you managed to find the answer to your question? It would be great if you share it with the Community 🙂

[RohitBisht · Accepted solution]

Hi @lperroni ,

If you still have the issue ongoing, here is what you can do:
1. Check events
kubectl events -n dynatracekube
2. Check pod logs

kubectl logs -f dynatrace-oneagent-abcde --namespace=kube-system

3. Check activegate logs.
https://docs.dynatrace.com/docs/shortlink/activegate-diagnostics

You can find meaningful information here about the connection issues.