04 Jul 2024 11:23 AM
Monitored Entity API output for Virtual Machine is not showing serial number.
It is showing as "None" as shown below. What could be the reason?
And, is it possible to extract the serial number for the Virtual machine?
"additionalSystemInfo": [
{
"value": "1",
"key": "system.processor[0].cores.physical"
},
{
"value": "0",
"key": "system.processor[0].cache.l2.size"
},
{
"value": "None",
"key": "system.board.serial"
},
{
Solved! Go to Solution.
02 Jan 2025 02:26 PM
Hi, @tvannamuthu! Have you managed to find the answer to your question? It would be great if you share it with the Community 🙂
03 Jan 2025 01:18 PM
For some Operating System version, serial number is not available in the API output. This is mitigated by adding custom metadata to those VMs.