ActiveGate not connecting to cluster

[vajrababu1976]

ActiveGate not connecting to cluster, checked the TCP port connectivity. required services are running.

[AntonPineiro]

Hi,

I would raise a support ticket.

Best regards

[radek_jasinski]

What information do you have in the ActiveGate logs? 

[lubrman]

Hi @vajrababu1976 
You did not install the AG from the configured environment. Installation must be performed from the CMC due to the connection requirements.

Alternatively, follow the documentation.
https://docs.dynatrace.com/managed/ingest-from/dynatrace-activegate/activegate-diagnostics