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Error adding a new node to the cluster due to UID/GID conflict

Nicky2311
Contributor

Hi,

We encountered the following error when trying to add a new node to the cluster. We created a user named "dynatrace" with root privileges and used it to log in to the cluster nodes and execute the installation on all three nodes.

All nodes have the same UID/GID (1000:1000) for the "dynatrace" user. The first node was installed successfully despite the presence of this user. However, when attempting to install the second node, we encountered the following error:

"The system user 'dynatrace:dynatrace' has an incorrect UID and GID. It is currently set to 1000:1000 but should be 1011:1011."

After checking some threads in the community, I found a suggestion to delete the "dynatrace" user on the remaining nodes before proceeding with the installation.

I have the following questions:

  1. If I delete the "dynatrace" user on the remaining two nodes, will I be able to rerun the installation without any issues?

  2. Do I need to make any additional adjustments on the first node, which was installed successfully?

I appreciate any guidance or shared experiences.

Best regards.

1 REPLY 1

Nicky2311
Contributor

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