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Alert description customization

jarinmusarrat
Dynatrace Guide
Dynatrace Guide

Is it possible to capture instance ID of a pod in the problem notification description? If yes how can I do so? For context, this is where I want to be able to add it 

jarinmusarrat_0-1677532113057.png

 

1 REPLY 1

michiel_otten
Mentor

There are a few default placeholders available for problem notification. You can add these:

michiel_otten_0-1677565826838.png

Could you check if there is enough information in f.e.

{ImpactedEntities}: Details about the entities impacted by the problem in form of a json array.

{ImpactedEntity}: A short description of the problem and impacted entity (or multiple impacted entities).

Otherwise try:
{ProblemDetailsJSONv2}, this will contain evidenceDetails. You should verify how this arrives in ServiceNow though.

#Performance matter!

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