cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

AppMon & Dynatrace Integration configuration via Security GW

Hi,

I'm trying to configure the AppMon to Dynatrace integration and need to know the correct security gateway endpoint to add into the "Security Gateway URL" field under Settings -> Dynatrace Servers -> Integration -> Edit Environment in AppMon (see attachment).

https://security_gw_server_name:9999/communication

The endpoint that I had initially set (above) appears to test successfully as I get a 200 response returned, however I notice exceptions appearing in the 'DynatraceMeasureExport' log when AppMon attempts to export the associated measures:

UTC WARNING [AbstractDynatraceIntegrationTaskScheduler] Failed to run DYNATRACE-METRICS-POLL for environment: AppMon_NPE com.dynatrace.diagnostics.server.dynatraceintegration.AbstractDynatraceIntegrationTaskScheduler$1 run:88

com.google.protobuf.InvalidProtocolBufferException: Message missing required fields: maximumAllowed, currentlyRegistered
at com.google.protobuf.UninitializedMessageException.asInvalidProtocolBufferException(UninitializedMessageException.java:81)

Any pointers appreciated.

Cheers,

Jonathan

3 REPLIES 3

The_AM
Dynatrace Pro
Dynatrace Pro

Hi Jonathan,

Are you using SaaS or Managed? and have you applied any update fix pack to AppMon?

Metrics export reference:

https://www.dynatrace.com/news/blog/appmon-custome...

Regards,

Andrew

Regards,
Andrew M.

Hi Andrew - we are using SaaS and are on AppMon Fixpack 7.1.2.1034. I have already read up on how to export the metrics, the issue is the error I mentioned.

Cheers,

Jonathan

Hi Jonathan,

I would suggest you raise a ticket with Support, as this is a very specific issue. Furthermore,

Update 3 was just releases with two further resolved fixes to the integration:

'Provide more meaningful error messages in the AppMon -> Dynatrace metric export "Test Connection" button'

'Reduce performance impact of measure export from AppMon to Dynatrace by reducing the object churn'

I would suggest to update when you can. Link to the full release notes:

https://www.dynatrace.com/support/doc/appmon/release-notes-7-1/release-notes-7-1-3/

Regards,

Andrew

Regards,
Andrew M.