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Behavior and specification of oneagent (about communication with SGW, tenant)

hiroshi_aoki
Dynatrace Organizer
Dynatrace Organizer

Does anyone have information about the
following?

1.When an
oneagent fails to connect SaaS tenant due to network issues, how often and how
many times does an oneagent retry to connect SaaS tenant?

2.How
much data or how long can a security gateway buffer data received by
oneagents?

3.How
much data or how long can an oneagent keep data when it can’t communicate with
security gateway or saas tenant due to network issues.

4.Suppose
there exist multiple security gateways(redundant). when a security gateway used
by an oneagent is suddenly shutdown, is there possibility some data buffered in
the security gateway will be lost even if the oneagent successfully switches to
another security gateway.

5. Is
there mechanism to cap the memory consumption of oneagent?

1 REPLY 1

ChadTurner
DynaMight Guru
DynaMight Guru

Every minute the oneagent will reach back out and try to connect. The data will be retained for 1 hour. You can have multiple gateways so if it fails on one it will try the next in line and continue until it connects. there will be no data loss as one gateway shuts down, The oneagent will fail over to the next gateway that it can communicate to and pass the data that it has compiled.

-Chad