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Can I reset dynatrace managed clone synchronisation?

sami_bensalah
Newcomer

Hi All.

I try remove some old updates by deleting through Settings > Automatic update screen but it seem to be stuck on a specific clone

Status says :

removing (2 out of 3 nodes finished) and it is stuck at that stage for 2 days now.

Is there a possibility to reset the sync or a lock file that i have to remove to get out of this status?

Regards


4 REPLIES 4

marek_kapusto
Dynatrace Helper
Dynatrace Helper

Hi
You can always delete that manually on disk, but I would like to check that in case of potential bug.
Could you please give me cluster uuid or licenseKey?

Marek


sami_bensalah
Newcomer

What is the directory/folder where all those are saved?

Is it : /opt/dynatrace/dynatrace-managed/data/agents ?


agents:
/var/opt/dynatrace-managed/agents/

servers:
/opt/dynatrace-managed/installer/upgrade

Whats the state of cluster?


sami_bensalah
Newcomer

All clones are ok