Do you mean that the prospect can only communicate with external services in the internet that has their own certificate? Sounds very unique..
Or just they have a proxy server with a certificate? In that way I see no issues.
Can you please specify? The easiest way to verify if it works is to send HTTP GET request to Mission Control from a host where cluster is/will be deployed.
See our help page (https://help.dynatrace.com/dynatrace-managed/dynatrace-server/which-network-ports-does-dynatrace-server-use) :
Dynatrace clusters must be able to communicate to Mission Control (IP addresses
220.127.116.11) via HTTPS (
for license validation, health monitoring, and automatic updates. This
communication can be routed via a proxy, but the proxy must allow web
sockets and, if the proxy is clustered, it must provide sticky sessions
for web socket communication.
This is a health care system and as so they only allow outbound communication to the internet with using their own certificate throw their proxy.
For the POC they allow the connection without the certificate but its look like that this will be an issue later on.....
First of all thanks for your help
And for your comment We already try it before posting this question and after checking that its not working, the question was and still is how to set it to work?
Thanks for your help in advance
I'm not at the site at the moment and there is a Holiday here in Israel till the end of the week so I have asked prospect to send me any errors from the DTM if there is and will update ASAP.
And yes DTM connected to Mission Control via Proxy right now