Conflicting monitoring agents temporarily deactivated

[stephane_kies]

Hi,

We have the following message in the agent deployment status. How is it possible to identify the agents that have been disabled and also the root cause.

IIS app pool XXXXX

Process is monitored

2 conflicting monitoring agents have been temporarily deactivated to prevent instability.

[andre_vdveen]

Hi @stephane_kies, have you checked in the OneAgent logs and Windows Event logs? I'm not sure if there will be more info in there, but it is worth a look.
Unfortunately, the only other way I'm aware of is to reach out to DT ONE and ask if they can check it on your behalf.

For Java processes, you should typically see something like -javagent: or -agentpath: which should hint you on the type of agent if you check "command line args".

[AntonioSousa]

@stephane_kies 

In Windows, in the Event Viewer, you should find it. The problem is that they are normally identified as UUIDs, but the following two are from Dynatrace:

The profiler was loaded successfully. Profiler CLSID: '{DA7CFC47-3E35-4C4E-B495-534F93B28683}'
The profiler was loaded successfully. Profiler CLSID: '{B7038F67-52FC-4DA2-AB02-969B3C1EDA03}'

These messages will typically occur when an app pool starts. If you get other CLSIDs, post them here and we will try to find out who they are.

[andre_vdveen]

I found the following profilers and their related CLSIDs - perhaps it will help you track down the conflicting ones?

Profiler nameProfiler identifier

App Dynamics	AppDynamics.AgentProfiler
Dynatrace	DA7CFC47-3E35-4c-4e-B495-534F93B28683 B7038F67-52FC-4DA2-AB02-969B3C1EDA03
Diagnostic Policy Service	555908D1-A6D7-4695-8E1E-26931D2012F4
IntelliTrace	2AA1AA98-2CAA-4FCF-86CE-EFA007737E83
Microsoft App Insights	324F817A-7420-4E6D-B3C1-143FBED6D855 COR_PROFILER_PATH D:\home\SiteExtensions\Microsoft.ApplicationInsights.AzureWebSites\Agent\MicrosoftInstrumentationEngine.dll
SCOM APM	AD5651A8-B5C8-46ca-A11B-E82AEC2B8E78
JetBrains dotCover	9AA5D52F-37E2-487D-AAEC-727478B8BDB5