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Conflicting monitoring agents temporarily deactivated

stephane_kies
Frequent Guest
Hi,
 
We have the following message in the agent deployment status. How is it possible to identify the agents that have been disabled and also the root cause.
 
IIS app pool XXXXX
Process is monitored
2 conflicting monitoring agents have been temporarily deactivated to prevent instability.
3 REPLIES 3

andre_vdveen
DynaMight Pro
DynaMight Pro

Hi @stephane_kies, have you checked in the OneAgent logs and Windows Event logs? I'm not sure if there will be more info in there, but it is worth a look.
Unfortunately, the only other way I'm aware of is to reach out to DT ONE and ask if they can check it on your behalf.

For Java processes, you should typically see something like -javagent: or -agentpath: which should hint you on the type of agent if you check "command line args".

Dynatrace Certificated Professional - Mediro ICT, South Africa

AntonioSousa
DynaMight Guru
DynaMight Guru

@stephane_kies 

In Windows, in the Event Viewer, you should find it. The problem is that they are normally identified as UUIDs, but the following two are from Dynatrace:

 

The profiler was loaded successfully. Profiler CLSID: '{DA7CFC47-3E35-4C4E-B495-534F93B28683}'
The profiler was loaded successfully. Profiler CLSID: '{B7038F67-52FC-4DA2-AB02-969B3C1EDA03}'

 

These messages will typically occur when an app pool starts. If you get other CLSIDs, post them here and we will try to find out who they are.

Antonio Sousa

I found the following profilers and their related CLSIDs - perhaps it will help you track down the conflicting ones?

Profiler nameProfiler identifier

App Dynamics

AppDynamics.AgentProfiler

Dynatrace

DA7CFC47-3E35-4c-4e-B495-534F93B28683

B7038F67-52FC-4DA2-AB02-969B3C1EDA03

Diagnostic Policy Service

555908D1-A6D7-4695-8E1E-26931D2012F4

IntelliTrace

2AA1AA98-2CAA-4FCF-86CE-EFA007737E83

Microsoft App Insights

324F817A-7420-4E6D-B3C1-143FBED6D855

COR_PROFILER_PATH

D:\home\SiteExtensions\Microsoft.ApplicationInsights.AzureWebSites\Agent\MicrosoftInstrumentationEngine.dll
 

SCOM APM 

AD5651A8-B5C8-46ca-A11B-E82AEC2B8E78

JetBrains dotCover

9AA5D52F-37E2-487D-AAEC-727478B8BDB5

Dynatrace Certificated Professional - Mediro ICT, South Africa