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Deployment Status - No ActiveGates found

patrick_ouellet
Newcomer

Hi!

Brand new Dynatrace Managed Cluster install. Something that I find odd: when looking at the admin console, I can see the 3 ActiveGates we have installed and connected to the 1 cluster node.

When looking at the environment, under deployment status, we see about 14 different hosts where we have deployed the OneAgent. These OneAgent should go through the AG. But under Dynatrace ActiveGates, it says "No ActiveGates detected"

Why would it say 3 ActiveGates in the admin console but none detected in the Environment Deployment Status page?

Thank you.


2 REPLIES 2

JamesKitson
Dynatrace Leader
Dynatrace Leader

I'm not 100% sure on this so maybe someone can confirm. But if you deployed Cluster ActiveGates that work at the cluster level and serve all environments then I would expect them only to be visible at the cluster level (i.e. CMC) whereas only Environment ActiveGates deployed within a given environment would appear there within the environment.


That makes a lot of sense! Thank you very much. I'll wait if someone else chimes in and mark your comment as accepted.