Had a few issues that I encountered and was wondering if anyone had experience dealing with this. I have a Dynatrace Managed node sitting in an Ubuntu OS (VM). The VM freezes for 2 times in a row last week (see attachment) and caused the Dynatrace UI to be inaccessible (see attachment). Upon restart, the problem was solved temporarily but arises not long after. In CMC, there are messages like "Elastic storage service is malfunctioning", "transaction storage period truncated", and "insufficient system privileges on server".
Restarting the server isn't a permanent solution. Can reinstalling Dynatrace on a brand new RedHat OS solve the problem? Client suspect is OS problem
Sorry if this question isn't directly related to Dynatrace. Appreciate any response, would greatly help to gain my insights. Thank you
Solved! Go to Solution.
Indeed this looks like a broken installation. Not sure, what is the root cause - Virtual Machine performance, wrong permissions setup, or something else. Please create a support ticket - http://support.dynatrace.com/
I'm sure we'll help you to solve this.